Heads you win, Tails you lose.

Talking to pre and post sales support engineers at $BIGCOMPANY that we just spent $BIGMONEY on shiny new equipment is a bit like flipping a coin.

Heads, they know their stuff and can help you out with best practices configuration as relates to your needs for your particular unique environment.

Tails, they are googling for docs, same as you are, and reading the same conflicting information presented from one search result to another.

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